Eagerly, I clicked onto the link in my email which gave me a heads up that the technical support team at Cyberlink had an answer to my question.
Their succinct answer:
You can find the answer in the User's Manual. And then they provided another link where I could download the user's manual.
Hello! I read the user's manual at least six times. I didn't get it. That's why I asked my question.Geez.
This is not the first time that I have been exasperated with a software company's total lack of appreciation of different learning styles. They either think everyone learns exactly like they do or worse yet, they don't care.
Not all of us learn by reading a user's manual. Some of us are auditory or kinesthetic learners. I think I am a combo of auditory/kinesthetic.
In a day of podcasting and videocasting what's with read only user's manuals, anyway?
Am I the only one that finds it a bit ironic that a company producing software to convert videos into "movies" and vlogs only offers their customers a written user's guide and not a step to step video guide demonstrating how to use the software?
Since returning from Blogher in early August I made a promise to myself that I would start vlogging and podcasting. I attended a workshop on using these media, I checked at vlogging sites and everyone said it was really simple.
It probably is once you understand what you need to do. But there are so many assumptions on technical knowledge that it's laughable. Before I could submit my question,which I thought was rather relevant --how do I compress this baby from 290MB to under 10MB?, I had to complete a questionnaire which asked me, among other things, which Intel chip my computer used and what the CPU is.
Are you jokin' me?
If I really wanted to I could find out which Intel Chip my computer has but I didn't feel like sharing that information and I really didn't understand why they needed to know this.
I have no idea what a CPU is and why I should care. What I care about is learning how to use the software and compress it so that people can see it instead of getting error messages that say "your server is missing a compressor."
Reading the manual isn't the issue. Understanding the manual is a completely different matter, in fact, it's the issue that does matter.
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