While Kristi Hammonds, one of the employees in the video is trying desperately to remove it from YouTube--citing copyright issues -- it's a little too late. Besides the fact that Kristi and Michael, the other employee in the video, have been arrested for delivering prohibited food, YouTube is citing the 1st amendment saying the video is for informative and news purposes and warns - don't bother making a complaint.
Want to see more? The Consumerist has three additional clips and if you are interested, on Good As You,
there is a very disgusting clip of Michael wiping his butt with a sponge and then washing dishes with said sponge.
Needless to say Domino's Pizza is taking the video very seriously.
“We got blindsided by two idiots with a video camera and an awful idea,” said a Domino’s spokesman, Tim McIntyre, who added that the company was preparing a civil lawsuit. “Even people who’ve been with us as loyal customers for 10, 15, 20 years, people are second-guessing their relationship with Domino’s, and that’s not fair.”
In just a few days, Domino’s reputation was damaged. The perception of its quality among consumers went from positive to negative since Monday, according to the research firm YouGov, which holds online surveys of about 1,000 consumers every day regarding hundreds of brands.
“It’s graphic enough in the video, and it’s created enough of a stir, that it gives people a little bit of pause,” said Ted Marzilli, global managing director for YouGov’s Brand Index.
New York Times
Domino's is so concerned that they have issued their own YouTube Video response.In the video the President of Domino's USA, Patrick Doyle shares what the company is doing to assure consumers that this is an isolated incident. Watch the video. Was Doyle's message convincing? If not, do you think this kind of behavior is limited to Domino's or is it a larger issue that has been ignored for too long?
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