From the web developers perspective, the content management system was easy to use. For those of us who had to work with it , it's been buggier than Bugs Bunny.
the web developer's solution was to have us participate in some training sessions on the software. I was given the trainer's name and email address. I thought I was setting up a time for a training session over the phone.
Turns out the training would take place over MSN Messenger. When I protested, the web developer insisted this was the best way.
It wasn't until I had gone through two of these sessions that my trainer shared he lived in Cairo,Egypt -- which was when I finally understood why I had to participate in a training session via a chat room rather than a phone.
The thing about getting trained via a "real time" meeting is that it feels like watching the Internet via dial-up. It's incredibly time consuming and boring. My approach is to have some knitting available and I keep track of home many rows I can get done while I'm waiting for the next set of instructions.
What would take 15 minutes on a phone call clearly takes over an hour via a training session on MSN messenger. In selling us on this training session , the web developer reminded my client that this training was free -- maybe from his perspective it's free but not from my time or the other person in the office who is also going through the training. It's sucking up a lot of time.
A friend of mine works for a major corporation that also uses real time meetings, only they call them "same time"meetings that's because they conduct these meetings at the same time they are supposed to be attending
a different meeting.
So let's say you are on a conference call but your boss also needs to meet with you and the only time available is during the conference call-- the boss will hold a "same time" meeting via their real time platform
What's the point? Just to say you've done it? Can most people's brains really work as a split tunnel and hear what is going on during the teleconference or Webex meeting and simultaneously conduct a "same time meeting"? Is this a skill that can be learned? Do we want to learn it? And what does it say about corporate cultures that promote it?
I think the little green icon has it right..all you hear is blah, blah, blah.
My StumbleUpon Page
