It's a tale of two outsourcing trends. American businesses feeling the wrath of very unhappy customers who are frustrated with sub par customer service are now rethinking whether the bottom line cost savings of having call centers in India( and other countries) is actually good for the bottom line.
While there does seem to be a trend to bring customer call center jobs back to the U.S. India women are finding there is a high demand in the "womb for rent" industry.
In the U.S. a couple can spend up to $250,000 for in vitro fertilization and $80,000 for surrogacy. In India, those costs drop to between $10-$20,000.
Read the entire post at Blogher